Please find below a step by step guide on how to book a pool or gym time slot at our ActiveSG facilities as we enter Phase 2 on Friday, 19 June, as well as how to enter the facility thereafter.

Step 1: Log in to ActiveSG App, tap on Facilities.

 

 

Step 2: Tap on Search Box, select the ActiveSG facility you plan to visit

 

 

Step 3: Select Date of Visit and time slot. (You may only book one slot per day)

 

Step 4: Click Add to Cart.

 

Step 5: Select Pay Now to go to Shopping Cart. Tap on Proceed to Pay to complete the payment.

 

NOTICE: ActiveSG Swimming Complexes will observe the following timing allocations:

Lap swim for seniors only: 6.30am to 8.45am

Lap swim for general public: 6.30pm to 9.30pm

Organised classes: 9am to 6pm

There will be extended operating hours at Our Tampines Hub, Sengkang, Yio Chu Kang, Jurong Lake & Kallang Basin swimming pools, from 6.30am to 12.30am, to cater to lap swim for the general public.  

 

How to enter the pool or gym?

1. Go to gym or pool on the stipulated timeslot. Select MyCash to go to Active Wallet.

 

1. Tap on Transaction History to display the receipt. Please show the receipt to our Guest Officer to be admitted. (Alternatively, you may also show the PDF receipt that is sent to your email.)

 

Stay updated with the latest happenings via ActiveSG on Telegram here.